According to the given information, Six Sigma is a “business strategy and a systematic methodology”, which leads to a breakthrough profitability regarding customer satisfaction and productivity. In such a way, there are key ingredients of Six Sigma program related to how to implement successfully the program in the companies or organizations to achieve effectiveness. In this manner, we are going to talk about not only about the key factors of effective implementation, but also about the living processes that take place in the companies and affect the employees too.

Key Factors

To begin with, it is very important to know which are the main key factors to consider for the program implementation, because not all the companies function in the same way, so the employers have to be very careful in that part.  Like so, the first step is to carry out an exploratory study on the topic, then is established a ranking for the success factors (prioritized order) and finally, there is the relative weightings of critical success factors in order to determine which the most important ones are and which are not.

Critical Factors of Success (CFS)

In order to comprehend better the Six Sigma program, everybody in the company needs to be involve in the process and understand the future short-term and long-term changes that there are going to be establish. Just lie that, is very important to consider the following criteria:

• Management involvement and commitment
• Cultural change
• Organization infrastructure
• Training
• Project management skills
• Project prioritization and selection
• Understanding the Six Sigma methodology
• Linking Six Sigma to business strategy
• Linking Six Sigma to the customer
• Linking Six Sigma to human resources
• Linking Six Sigma to suppliers

Implementation Roles

The success and effectiveness about the Six Sigma program lies about the concept of “professionalizing” all quality management functions. In this manner, the Six Sigma program adopts a sort of ranking terminology to define a hierarchy that includes all business functions and levels (cross-function activities). The key roles to the programs implementation are:

• Executive Leadership: CEO and other members of top management.
• Champions: Mentors and responsible for the Six Sigma implementation across the organization.
• Master Black Belts: In-House coaches. They assist champions and dedicate 100% of their time to Six Sigma activities.
• Black Belts: Apply Six Sigma methodology under the supervision of Master Black Belts.
• Green Belts: They take Six Sigma implementation task along with their other job responsibilities.